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What Spokane is asking for

People come to the Spokane Community Assistant with a need. This page shows, in aggregate, what those needs are and how well the community's services answered them. It is meant for residents, service providers, funders, and the city: a live, anonymous needs assessment.

Last 90 days · updated hourly · 404 requests in 92 conversations

Requests
404
Weak or no match
8%
a service gap signal
Crisis responses
69
hotline script shown
Rated helpful
—

By kind of help

The dark part of each bar is requests that got a weak or no match.

Health & Wellness
90
Family & Youth Services
44
Housing & Shelter
43
Utilities & Financial Assistance
41
Food & Nutrition
37
Immediate Emergencies & Crisis
29
Legal Aid & Clinics
27
Immigrant, Refugee & Cultural Services
27
Employment & Education
22
Crime Victims, Domestic Violence & Hate Crimes
22

Specific needs

Finer labels; one request can carry several.

food pantry
38
mental health counseling
36
legal aid
32
utility assistance
21
domestic violence support
20
senior services
17
other
16
emergency shelter
16
immigration help
16
interpreter or translation
16
disaster or wildfire relief
16
childcare
13
primary care
12
disability services
12
health insurance
12
cash assistance
11
caregiver support
11
affordable housing
10
job search
10

By area

Where people searched from, by ZIP code rolled up into ten regions. Shown only when a ZIP was entered.

Northeast Spokane
78
South Hill
57
West Spokane & West Plains
46
Spokane Valley
35
North County
22

Language

5% of requests were spoken rather than typed.

en
328
es
19

Urgency

How soon the help was needed, as far as the request made clear.

unknown
302
planning
32
emergency
30
today
17
this week
14

How this is made

The assistant never stores what a person typed or said. Each request is reduced to fixed labels (the kind of help, how urgent, which services were suggested and how well they matched, the ZIP code if one was entered, and the language) and the words are discarded. Nothing about who is asking is recorded. This page shows only groups of 10 or more requests.

The same numbers are available as open data at /api/needs (JSON, updated hourly). Read the privacy notice for the full rule. Service providers who see a gap in their area and want to be listed can write to vivek@plainwords.io.

A product of Plain Words LLC, built by Vivek Patil. In an emergency call 911. For crisis support, call or text 988.